Terms of Service

Effective Date: January 1, 2025
Last Updated: January 1, 2025

📋 Welcome to RemotePort

Welcome to RemotePort!

These Terms of Service (the "Terms") constitute a legal agreement between you ("User") and RemotePort ("we" or "Platform").

Please read these Terms carefully. By using RemotePort, you agree to be bound by these Terms.

1. Service Description

1.1 Service Content

RemotePort provides the following services:

Job Information: Remote job aggregation and display
Community Services: User communication, experience sharing, discussions
Tool Services: Salary calculator, resume optimization, etc.
Paid Services: View contact information, membership services, etc.

1.2 Service Changes

We reserve the right to modify, suspend, or terminate services at any time without prior notice. However, we will strive to:

✅ Notify users of significant changes in advance
✅ Provide reasonable adaptation time
✅ Protect users' legitimate rights

2. Account Registration and Management

2.1 Registration Eligibility

You must meet the following conditions to register:

✅ At least 18 years old
✅ Full legal capacity
✅ Provide truthful and accurate information

2.2 Account Security

You are responsible for:

🔒 Safeguarding account passwords
🔒 Not sharing accounts with others
🔒 Notifying us promptly of any anomalies
🔒 All activities under your account

2.3 Account Cancellation

You may cancel your account at any time, but note that:

⚠️ Data will be permanently deleted after cancellation
⚠️ Purchased services are non-refundable
⚠️ All pending matters must be cleared

3. User Conduct Standards

3.1 Prohibited Conduct

When using RemotePort, you may not:

3.1.1 Illegal Conduct

❌ Publish illegal or violating content
❌ Infringe on others' intellectual property
❌ Publish false information
❌ Engage in fraud or deception

3.1.2 Abusive Conduct

❌ Malicious spamming or fake comments
❌ Post spam advertisements
❌ Use crawlers or automation tools
❌ Attack or damage the platform

3.1.3 Inappropriate Content

❌ Pornographic, violent, or gory content
❌ Discriminatory or hate speech
❌ Personal attacks or insults
❌ Politically sensitive topics

3.2 Content Standards

Your published content should be:

✅ Truthful, accurate, and legal
✅ Respectful of others' rights
✅ Related to remote work
✅ Substantive in value

3.3 Violation Handling

If you violate these Terms, we reserve the right to:

⚠️ Delete violating content
⚠️ Restrict account features
⚠️ Suspend or ban accounts
⚠️ Pursue legal liability

4. Intellectual Property

4.1 Platform Rights

The following content of RemotePort is protected by intellectual property:

🔒 Website design, Logo, trademarks
🔒 Software code, algorithms
🔒 Copy, images, videos
🔒 Databases, data analysis results

Unauthorized copying, modification, distribution, or commercial use is prohibited.

4.2 User Content

Content you publish (posts, comments, resumes):

✅ Ownership belongs to you
✅ Grants the platform free, perpetual, transferable license to use
✅ Platform may use for display, promotion, analysis, etc.

4.3 Infringement Complaints

If you discover infringing content, please contact:

Email: legal@remoteport.cn
Provide: Proof of ownership, infringing links, contact information

5. Paid Services

5.1 R Coin Recharge Service

R Coin Recharge Rules

💰 R Coins are platform virtual currency for consuming platform services
💰 Credited immediately upon successful recharge, valid permanently
💰 R Coins are non-transferable and non-withdrawable
💰 Payments processed through third-party provider (Stripe)

R Coin Usage

R Coins can be used for:

🎯 View job contact information (5 R Coins/time)
🎯 Tip salary reports (custom amount)
🎯 Post bounty threads (minimum 5 R Coins)
🎯 AI resume deep analysis (2 R Coins/time)

5.2 Refund Policy (Important)

Virtual Currency Non-Refundable

R Coin recharge is a virtual goods transaction. Once recharged successfully, refunds are generally not supported.

Please carefully confirm the recharge amount and package before recharging.

Exceptional Circumstances

Refunds may be requested in the following cases:

Technical failure: Recharge successful but not credited, full refund after providing payment proof
Duplicate charge: System error causing duplicate charges, refund of excess amount

Used R Coins Non-Refundable

If you have used R Coins for any service (viewing contact info, tipping, posting bounty, etc.), the corresponding portion of the recharge amount is non-refundable.

Chargeback/Dispute Notice

If you request a refund through credit card chargeback:

⚠️ We will provide complete consumption records as evidence to the payment platform
⚠️ Malicious chargebacks will result in permanent account suspension
⚠️ We reserve the right to pursue legal liability

For refund requests contact: support@remoteport.cn

5.3 Membership Services

Membership services include:

🎯 Unlimited contact information views
🎯 AI matching recommendations
🎯 Exclusive identity badges
🎯 Other value-added services

Membership Duration: According to purchased plan (monthly/quarterly/annual)

6. Disclaimers

6.1 Job Information

⚠️ Job information from company postings or third-party aggregation
⚠️ We strive for accuracy but do not guarantee complete accuracy
⚠️ Job-seeking risks borne by users
⚠️ Please be vigilant against scams

6.2 User Content

⚠️ User-published content does not represent platform views
⚠️ Platform not responsible for authenticity of user content
⚠️ Disputes arising from user content borne by users

6.3 Third-Party Services

⚠️ Platform may contain third-party links or services
⚠️ Risks of accessing third-party services borne by users
⚠️ We are not responsible for third-party services

6.4 Service Interruptions

We do not guarantee uninterrupted service. Interruptions may occur due to:

🔧 System maintenance
🔧 Force majeure (earthquakes, wars, etc.)
🔧 Third-party service failures
🔧 Network attacks

7. Limitation of Liability

To the extent permitted by law:

7.1 Indirect Losses

We are not liable for:

❌ Loss of profits
❌ Data loss
❌ Loss of business opportunities
❌ Other indirect or incidental losses

7.2 Compensation Cap

Our liability is capped at:

The fees you paid us in the past 12 months

8. Privacy Protection

We value your privacy. See Privacy Policy for details.

Core principles:

🔒 Minimal collection
🔒 Secure storage
🔒 No selling personal information
🔒 Respect user rights

9. Terms Changes

We may update these Terms from time to time.

For significant changes, we will notify you through:

✅ In-app notifications
✅ Email notifications
✅ Prominent notice on homepage

Continued use of services indicates acceptance of updated Terms.

10. Dispute Resolution

10.1 Governing Law

These Terms are governed by:

Laws of Hong Kong Special Administrative Region

10.2 Dispute Resolution

In case of disputes, resolve through:

Friendly Negotiation - Priority through negotiation
Mediation - If negotiation fails, apply for mediation
Arbitration/Litigation - Apply to Hong Kong Arbitration Centre or file lawsuit in Hong Kong courts

11. Other Terms

11.1 Entire Agreement

These Terms constitute the entire agreement between you and the platform, superseding all prior oral or written agreements.

11.2 Severability

If any provision of these Terms is deemed invalid, it does not affect the validity of other provisions.

11.3 No Waiver

Our failure to exercise a right does not constitute a waiver of that right.

11.4 Assignment

We may assign rights and obligations under these Terms. Users need our prior consent to assign.

12. Contact Us

If you have any questions or suggestions about these Terms, please contact us:

Email: legal@remoteport.cn
Address: Hong Kong SAR
Response Time: Within 7 business days

🚢 Thank You for Choosing RemotePort!

We are committed to providing you with quality service,
Making remote work a better way of life.

Welcome aboard, voyager! ⚓🗼

Last updated: January 2025